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Water notice lifted

Posted on Friday 27 March 2026

Sydney Water has lifted the Water Conservation Notice issued on 26 March 2026 following a major water main break at the West Ryde Pumping Station. The incident, which occurred on the evening of 25 March, had reduced the utility’s ability to transfer water across the North Shore network, including Mosman, prompting a temporary conservation alert for customers in the Upper and Lower North Shore.

Repairs to pumping equipment and adjustments to reservoir supply operations have now allowed water transfer levels to return to normal. Sydney Water confirmed that current capacity is sufficient to meet demand, removing the need for continued conservation measures. Crews remain on site to complete repairs and restore the system to full operational stability.

Sydney Water thanks customers who responded to the conservation request and acknowledged the inconvenience caused. Sydney Water encouraged the community to continue sharing updates and advised that customers with water emergencies can contact 13 20 90.