Aged Services

Program: Community Transport

Role

• Drive Mosman residents who are elderly or younger people with a disability, and who have difficulty with or are unable to use public transport, to medical appointments and other activities
• Assist the resident in and out of the car
• Escort to appointment if required.

You will have an initial meeting with the Volunteer Coordinator, followed by a discussion with the Community Transport Coordinator about the ways you can be of assistance in your role of Individual Transport Driver, and the times you are available.

When you are part of the team, the Community Transport Coordinator will contact you when your assistance is required. This will of course depend on your availability.

Scheduling

Dependent on volunteer’s availability (Monday to Friday).

Qualifications

• Current driver’s licence
• Current RMS Driving Record
• Fitness to Drive Report
• Registered and comprehensively insured vehicle
• Pleasant, caring personality
• Mobile and fit
• Courteous, punctual
• Sensitive to the needs of older people and younger people with a disability
• Reliable

Benefits

• Satisfaction of providing a needed service
• Opportunity to meet people
• Remuneration for vehicle expenses

Report to Community Transport Coordinator

Program: Community Transport

Role

Accompany driver on Wednesday day trips around Sydney.
OR

• Accompany driver to and from community luncheons at Mosman Square Seniors’ Centre on Tuesdays and/or Fridays.
• Commitment can be as little as once a month or as discussed with the Community Transport Coordinator.
• Act as helper to the clients on these trips (frail aged and younger people with a disability) in making sure they have an enjoyable and pleasant outing by:
• assisting clients on and off bus
• making sure seat belts are buckled up
• for “Out and About Trips” make sure each client understands the day’s schedule and assist clients as necessary.
• In case of minor problems/accidents please report to the Community Transport Coordinator.

Scheduling

• Bus Outings Every Wednesday from 9.00am to 4.30pm
• Community Luncheons Every Tuesday and Friday from 11.00am to 3.00pm

Qualifications

• Pleasant, caring personality
• Mobile and fit
• Courteous, punctual
• Sensitive to the needs of older people
• Reliable

Benefits

• Satisfaction of providing a needed service
• Opportunity to meet people
• Morning tea and a contribution towards lunch provided
• Opportunity to visit varied and interesting places

Report to Community Transport Coordinator

Program Meals on Wheels

Role

• Collect eskies containing meals, baskets and soup containers from the Meals on Wheels kitchen
• Deliver appropriate meals to each client as per “run” sheet
• Make note of any concerns and report on return to the Coordinator
• On return to Meals on Wheels kitchen, wipe out eskies / baskets, if required
• Inform Coordinator as soon as possible if unable to work on your rostered day

Scheduling

Up to 2 hours per time from 11.00am; weekly, fortnightly or monthly

Qualifications

• Current driver’s license and use of a reliable car (if driver)
• Concern and liking for older people
• Reasonable level of fitness
• Flexibility and ability to deal with all types of weather
• Reliable

Benefits

• Satisfaction of providing a needed service
• Opportunity to work with others
• Remuneration to drivers for petrol

Report to Meals on Wheels Coordinator

Role

• Smile and welcome people as they enter
• Assist with seating
• Place working frames to one side, out of traffic areas
• Prompt clients to take off jackets/hats
• Assist with putting bags under tables (to avoid tripping hazards)
• Introduce menu
• Alert Food Services staff of any issues or hazards

Scheduling

• Tuesdays 11.45 am – 12.30 pm and/or
• Fridays 11.45 am – 12.30 pm

Qualifications

• Smile and interact well with senior citizens
• Pleasant and caring
• Physically active
• Able to work as a team
• Reliable
• A sense of humour would be a bonus!

Benefits

• Feel satisfaction at providing senior citizens with an opportunity to meet people and socialise while enjoying a nutritious 3-course meal
• Have an opportunity to meet and work with other interesting people
• Know that you are contributing to a warm and welcoming atmosphere and safe community restaurants for senior citizens to attend.

Program Community Restaurant

Role

• Prepare for lunch service by buttering bread, plating, setting tables with tablecloths, cutlery, wine glasses, juice glasses, salt and pepper shakers, sugar bowls, flower centre pieces, serviettes
• Preparing servery for soup service with bowls, hot mats, ladles
• Writing menu on the whiteboard
• Preparing beverage table with juice jugs, wine carafes
• Preparing clearing trolley with leftovers bucket and jugs for soaking cutlery
• Welcome diners in a friendly manner, assist with seating, taking coats off, storing bags, walking sticks and frames when necessary
• Assist diners , maintaining a friendly, inclusive atmosphere at all times
• Attend to the needs of diners, such as assisting with cutting food or assisting with other personal needs when necessary
• Serve the meal to the tables
• Clear tables after lunch
• Assist with wiping and putting cutlery away after use
• Ensure that the Senior Citizens dining area is left in a clean and tidy state
• Assist bus clients on and off the community bus

Scheduling

• Tuesdays 11.30 am to 2.00 pm and/or
• Fridays 11.30 am to 2.00 pm

Qualifications

Volunteers should be -

• Pleasant and caring
• Physically active
• Able to follow safety and hygiene procedures at all times
• Able to work as a team
• Reliable
• A sense of humour would be a bonus!

Benefits

Volunteers will -

• Feel satisfaction at providing senior citizens with an opportunity to meet people and socialise while enjoying a nutritious 3-course meal
• Have an opportunity to meet and work with other interesting people
• Gain food service skills that may be useful in other areas

Report to Community Restaurant Coordinator

Role

• Prepare for coffee service by
• Prepping coffee machine (water, milk, coffee beans, self-cleaning cycle)
• Setting up coffee cups
• Welcome visitors and offer coffee service
• Preparing coffee of choice for Seniors Centre visitors
• Attend to visitors in a pleasant and considerate manner, maintaining a friendly atmosphere at all times
• Attend to the needs of visitors, such as assisting with taking the coffee to their seat
• Clear tables after service
• Ensure that the Senior Centre lounge area is left in a clean and tidy state
• Refer interested visitors to Aged & Disability Services staff for more information about our programs and services

Scheduling

• Wednesdays 11.45 am to 1.30 pm and/or
• Fridays 11.00 am to 12.30 pm

Qualifications

• Pleasant and caring
• Physically active
• Able to follow safety and hygiene procedures at all times
• Able to work as a team
• Reliable
• Able to gain a general knowledge of the services and activities provided by Mosman Council Aged and Disability Services staff

Benefits

• Feel satisfaction at providing senior citizens with an opportunity to meet people and socialise while enjoying a good cup of coffee
• Have an opportunity to meet and work with other interesting people
• Gain knowledge of the services available to Mosman Seniors

Program Computer Pals

Role

• Teaching seniors to understand and use a computer
• Provide personal training on a one-to-one basis or a maximum of two students for one hour.

Scheduling

• Available to teach at least one block per week, or as arranged with the Coordinator

Qualifications

• Able to use Microsoft Windows and other applications including email and Internet usage
• Have an understanding of computer terminology
• Able to assess capabilities and current knowledge of a student
• Awareness of the range of programs available on the computer
• Have patience with the repetition the student may need
• Make students feel welcome and confident.

Benefits

• Satisfaction of helping students enjoy the learning process
• Learn new methods and shortcuts from other trainers
• Pleasure in seeing others achieve their goals.

Report to Seniors Activities Coordinator

Program Kiosk – Broadband For Seniors

Role

• To support Seniors in gaining confidence and building new skills in the use of computer technology
• To build community participation and social inclusion among seniors

Scheduling

• Available to teach at least one block per week or as otherwise arranged

Qualifications

• Know how to open applications, navigate around their menus and use their features
• Able to use internet Explorer and surf the Internet and knowing how to set up and send emails
• Know how to locate WordPad in the Windows operating system and construct a letter
• Have patience with the repetition the student may need
• Make students feel welcome and confident
• Undergo a National Police check

Benefits

• Satisfaction of helping Senior students enjoy the learning process
• Pleasure in seeing others achieve their goals

Report to Seniors Activities Coordinator

Program: Neighbour Aid

Role

• Visit your resident on a regular weekly or fortnightly basis or as negotiated
• Provide companionship to the client
• Provide opportunities for the client to enjoy life and maintain interests
• Share community activities with your resident
• Assist in everyday tasks such as letter writing, going for a walk, shopping etc
• Alert the Coordinator to any irregularities or problems observed in the client’s situation.

Scheduling

Days and times of visiting will be negotiated to suit the needs of the volunteer and the client, with the agreement of the Neighbour Aid Coordinator.

Qualifications

• A genuine interest in contributing to the well-being of aged people and people with disabilities.
• An understanding of the problems associated with frail age and disability.
• Patience, kindness and commitment.
• Good communication and listening skills.
• The possession of tact and sensitivity and the ability to maintain confidentiality.
• Willingness to undergo training.

Benefits

• The enjoyment and rewards of knowing that you are providing appropriate
  social and emotional support.
• Opportunities to meet new people and make new friends.
• The knowledge that you are contributing to the well being of another person.

Report to Community Caseworker

Program: Community Visitors

Role

• Visit your resident on a regular weekly or fortnightly basis unless special arrangements are made with your Coordinator
• Become a companion, confidante and friend to your resident
• Provide opportunities for the resident to enjoy life and develop new interests
• Share community activities with your resident

Scheduling

Days and times of visiting will be negotiated to suit the needs of the volunteer, the resident and the nursing home.

Qualifications

• A genuine care and concern for lonely nursing home residents
• Patience, kindness and commitment
• Good communication and listening skills
• The possession of tact and sensitivity and the ability to maintain confidentiality
• Willingness to undergo training

Benefits

• The enjoyment and rewards of your own “special friend” and the chance to share your special interests and backgrounds
• Opportunities to meet new people and make new friends
• The knowledge that you are adding something special to someone’s quality of life

Report to Community Volunteers Coordinator / Volunteers Support Officer

Program: Saturday Respite Program

Role

• Assist the Saturday Respite Coordinator with program activities observing the intellectual, social, emotional and spiritual needs of each individual
• Assist in the provision of opportunities for all members to participate in recreational and social activities suited to their abilities and interests
• To facilitate members, too frail or confused to participate in group activities by providing one to one contact and sensory stimulation
• To observe and report to staff any unusual signs or changes in the members health status
• Assist as required on full day bus outings

Scheduling

Hours 10am to 3pm, unless on full day bus outing

Qualifications

• Patience, kindness and commitment
• Sensitivity and the ability to maintain confidentiality
• Mobile and fit
• Good communication and listening skills

Benefits

• Satisfaction of providing a needed service
• Opportunity to meet people
• Opportunity for personal and skills development

Report to Saturday Respite Coordinator