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Report it

If you would like to report something to Council, please select a category from the form options below. Your message will be directed to the person responsible for that area. If you have a general enquiry please use the General Enquiry form.

Any submitted reports may require submission of personally identifiable information (such as a name, street address, phone number and email address), however this information will only be used in order to resolve and respond to requests. To view our full privacy policy click here.

Most issues are resolved quickly, although depending on the work required, some may take longer. If your report is urgent, you may contact Council on 9978 4000. After hours you may leave a voice message or if required you can be diverted to Council’s emergency contact.

For all emergencies call Triple Zero (000).

3990 characters left. Min 10 and max 3990 characters

Your name

Name should not include digits and should not be more than 25 characters long

Name should not include digits and should not be more than 25 characters long

Your contact details

Telephone must contain valid Australian landline or mobile phone Number (eg: 0290000000 with no space, special character or country code)

Telephone must contain valid Australian landline or mobile phone Number (eg: 0290000000 with no space, special character or country code)

If immediate help is required please contact the Rangers immediately on 9978 4081.

To report graffiti on private property or Council property please contact:

Urban Maintenance Systems (UMS) on 0437 076 210 or email infnsw@ums.com.au identifying yourself as a Mosman resident and provide location and details OR Council on 99784036 (8.30am – 5pm Monday – Friday).

These organisations may be contacted direct for removal of graffiti from their property:

Electrical boxes/substations/kiosks/street light polesAusgrid 131 365
Major roads, including street signs RTA 131 700
Public telephones Telstra 180 22 44
FerriesSydney Ferries 131 500
Buses, trains State Transit Authority of NSW 131 500
Post boxes etc Australia Post 13 13 18
Sydney Water infrastructureSydney Water 1800 010 085

For more info Graffiti and Vandalism

Call Transport Info on 131500. If possible, please provide the bus stop number shown at the stop to enable Transport NSW to accurately locate the stop affected.

Management of streetlights, including repair and replacement of faulty/broken lights, is the responsibility of Ausgrid, not Council.

To report outages, please use Ausgrid’s online reporting system, or contact Ausgrid on 1800 044 808.

Ring the Waste Hotline 9978 4076 to report partial services, bin spillage, missed services or bin not put back in correct place. Dumped waste and litter removal on public land can also be reported via the Waste Hotline.

To view your waste calendars, click here