We are improving our online catalogue
Mosman Library Service is upgrading to a new library catalogue. This is an exciting change that will make accessing library services easier, faster, and more enjoyable from Tuesday 29 September.
Some services will be unavailable from Sunday 13 to Monday 28 September as we make the change. The library will remain open and you can still borrow. For more information, please see the FAQs below.
The new system will make it easier to:
- Search across books, eBooks and audiobooks
- Discover similar titles and staff recommendations
- Manage your loans, holds and account details
- Use the catalogue on your phone, tablet or computer
What will happen during the upgrade?
Our current online catalogue will be read-only from Sunday 13 to Monday 28 September. You will still be able to view the existing catalogue, but it will not update during the upgrade and may not show current availability.
The library will remain open and you can still borrow at the customer service desk. Please bring your physical library card, your digital library card in your digital wallet, or have your membership number ready.
During this time:
- You will not be able to log in to your library account
- The Mosman Library Service App will be unavailable
- You will not be able to place or manage holds and there may be a delay in receiving your holds
- Self-check machines and automated returns will be unavailable
- Staff will have no access to loan, hold and account information
Your account details, current loans and holds will transfer automatically. You do not need to do anything before the upgrade.
Thank you for your patience and understanding as we work to improve our library services.
Staff are here to help during this time. Please drop-in to the library or contact us with any queries you may have.
Will the library be open?
Yes.
Can I still borrow?
Yes. You can borrow at the customer service desk. Please bring your physical library card, your digital library card in your digital wallet, or have your membership number ready.
Self-check kiosks will not be available during the upgrade (Sunday 13 to Monday 28 September).
Can I return or renew my items?
No items will be due during this time. Please hold onto your items and make full use of this extended loan period.
Online and in-person renewals will not be available during the upgrade (Sunday 13 to Monday 28 September).
Which services will be unavailable?
- You will not be able to log in to your library account
- The Mosman Library Service App will be unavailable
- You will not be able to place or manage holds and there may be a delay in receiving your holds
- Self-check machines and automated returns will be unavailable
- Staff will have no access to loan, hold and account information
Can I search the catalogue?
You will still be able to view the existing catalogue, but it will not update during the upgrade (Sunday 13 to Monday 28 September) and may not show current availability.
What will happen to my account?
Your account details, current loans and holds will transfer automatically. You do not need to do anything before the upgrade.
Can I join the library during the upgrade?
No. You will be able to join the library from Tuesday September 29 once the upgrade is complete.
Will the Mosman Library Service App be available?
No. The Mosman Library Service App will be unavailable during the upgrade (Sunday 13 to Monday 28 September).